Black Friday & Cyber Monday 2020 is History! Now Let’s Learn From It!

Black Friday/Cyber Monday (BFCM), and the rest of the holiday shopping season is in the rearview mirror. Black Friday was up 22% year-over-year. Cyber Monday was up 15%. Bots were buying up all the Playstations. It’s 2021 and shoppers are still returning holiday purchases to Amazon sellers. Those returns will wind up going to… With […]

Christmas Blues for Retailers: Reverse Logistics/Returns After Christmas

Reverse Logistics/ Returns After Christmas

Firefly’s partner CloudCafe Technologies helps Retailers deal online returns coming in at 15-40%!  Thanks to online shopping, buying Christmas presents is now easier than ever, despite the raging pandemic. Once Black Friday approaches, it looks like Christmas has come early for many retailers. However, once the holiday season is over, these retailers see a flood […]